Job Details

Account manager

Location: Malta, Malta
Salary: Competitive | Ref: Account manager

Betsoft Gaming is looking for an account manager to proactively work with Betsoft´s client base. You will be the customer’s contact where you’re responsible for helping them to grow their business volumes. The objective of this role is to increase the revenues generated through the use of Betsoft´s gaming solutions and ensure the highest possible level of customer satisfaction.
The account manager will build and maintain a broad contact base in each account and ensure that a mutual beneficial business relationship is achieved. This may involve occasional business trips.

Key Responsibilities & Accountabilities:

• Build strong relationships with valuable customers and provide superb service and gaming experiences tailored to them, across all products.
• Contacting clients regularly through phone, email, Skype and face-to-face
• Monitor individual customer performance and ensure that marketing commitments are being adhered to.
• Handle customers’ day to day queries, requests and issues.
• Use data and reports to analyze client activity
• Acquire knowledge of customers and build profiles including target markets and trends.
• Maintain and develop client contacts, through structured account management and plans.
• Update and record data and management information in an accurate and timely manner.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Essential Criteria:

• Experience of working in a high profile customer focused environment
• Excellent communication and interpersonal skills.
• Strong relationship building skills, and the ability to build trust.
• Great organization, planning and prioritization skills, with strong attention to detail.
• Commitment to providing world class service to valuable customers.
• Strong command of written and spoken English – An additional European language is considered an advantage but not essential.
• Confident communicator on the phone
• Experience working in online gaming
• Able to work on own initiative and be self motivated.
• Computer literacy in the use of spreadsheets, word processing, on-line systems and remote communications.
• Be presentable and willing to travel.

Desirable Criteria:

• Degree level or equivalent
• Good understanding of online casino product
• Experience in account management for an Online Casino Supplier
• Confident with numbers and reporting

Applications can be made directly via Betsson's website or by emailing

Job Information

Posted: 13th Mar 2019

Job contact:

Betsson careers

Our Publications

InterGame is the only monthly magazine covering the international coin-op amusements and gaming industry.

Learn more

InterGaming is the leading magazine covering the international land-based casino and gaming industry.

Learn more

Published bimonthly, iNTERGAMINGi is the leading publication for the growing international online gaming industry.

Learn more

An extensive annual buyers’ directory with more than 1,500 suppliers listed in the coin-op, casino and iGaming sectors.

Learn more

All the latest innovations for children in the indoor play, edutainment, outdoor adventure and simulation sectors.

Learn more

Coin-op Community is an online marketplace where buyers meet sellers, produced in association with InterGame.

Learn more

Our Partners

This website uses cookies to enhance your experience and allow key parts of the site to work. By browsing this website you are giving us your consent to set cookies. Learn more ›